A screenshot of the unattended remote access tab in the SimpleHelp technician console.

Remote Control Software

You Can Build A Business On

Remote support and access, made simple.
Connect, manage, and support anyone, anywhere.
Release 6.0   ·   August 2026

Introducing
SimpleHelp 6.0

Faster remote control. Stronger security. Smarter automation. SimpleHelp 6.0 includes many new features, improvements and security enhancements.
Download SimpleHelp 6.0 Now
Find Out More
Refreshed Interface
A cleaner design, streamlined navigation, and an improved user experience.
Enhanced Tools and Scripts
A cleaner design, streamlined navigation, and an improved user experience.
Cyana AI Assistant
For sessions, remote access machines, and toolbox script creation.
Security Audit
With severity-based recommendations and guided fixes.
Web Improvements
A cleaner design, streamlined navigation, and an improved user experience.
Clipboard
A cleaner design, streamlined navigation, and an improved user experience.
Strong Controls
A cleaner design, streamlined navigation, and an improved user experience.
Insight and Auditing
A cleaner design, streamlined navigation, and an improved user experience.

A Trusted Support Solution

Used by thousands of companies to access, monitor and manage millions of machines.

Used by
6000+ companies
Millions of
managed machines
Used worldwide in
70+ countries

Everything you Need to Support and Manage IT

From your first support session to thousands of managed endpoints, SimpleHelp brings remote support, monitoring and automation together.

Your All-in-one Support Solution

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Remote Support
Solve problems in real time with fast, on-demand remote support.
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Remote Access
Securely access and manage unattended devices whenever you need them.
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Monitoring
Spot problems before your users do with real-time endpoint monitoring and alerts.
An icon representing a script or coding block.
Scripting
Fix problems faster and eliminate repetitive work with powerful remote scripting.
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Management
Oversee critical infrastructure to monitor, maintain and proactively diagnose issues before they arise.
An icon depicting a set of interconnected nodes.
Automation
Schedule maintenance or automatically take action when something needs attention.

Powerful IT Management.
Without the Enterprise Price Tag.

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More than Remote Support
Monitoring, automation, scripting and device management are built right in.
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Simple, Predictable Pricing
Get the tools your business needs without watching your costs grow with every managed device.
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Built to be Dependable
Supporting businesses around the world since 2007.
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Simple by Design
Powerful doesn’t have to mean complicated. We make SimpleHelp easy to deploy, learn and use.
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We make your Time a Priority
When you need us, you’ll talk to people who understand SimpleHelp and can actually help.
The Microsoft windows icon.The Apple corporation logo.The Linux penguin icon.The Android mobile phone icon.
Windows, Linux, macOS, iOS and Android
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Alerting
A heartbeat cardiogram symbol.
Endpoint Monitoring
A pair of windows overlayed with a play button.
Session Recording
A computer and a server.
Unattended Access
A cube, depicting a piece of software that can be deployed to endpoints.A script icon representing a script that can be executed on remote endpoints.
Deployment and Scripting Toolbox
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Web-based and Dedicated Apps
A computer window with a key in the centre.
Flexible Licensing
Model
Two user icons, with a speech bubble attached to one.
On Demand Support Sessions
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Advanced Account Management
A set of three building representing an organisation.
Enterprise
Ready

Your Server. Your Data. Your Control.

A cloud with an up arrow in it.
Flexible Deployment
Run SimpleHelp on-premise, in your private cloud or with the hosting provider of your choice.
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Keep Control of your Data
Your remote support infrastructure and customer data stay under your control.
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A Scalable Solution
From a handful of devices to thousands of endpoints across multiple locations.
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Slots into your Organisation
Integrate with your existing authentication and control exactly who can access what.
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Network Segmentation
SimpleHelp supports advanced network segmentation features for IEC 62443 compliance.
A paper representing a certificate.
TLS and SSL Ready
Use your own SSL certificate or take advantage of built in Let's Encrypt support.
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OpenID
Connect
Two switches, one on and one off.
Inactivity
Timeouts
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LDAP
AD
An unplugged electrical connection.
OAuth2
A code entry box with a lock symbol over it.
Multi Factor
Logins
A code entry box with a lock symbol over it.
One Time Passwords
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IP
Restrictions
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FIPS
Encryption
A document stack, used to represent a set of certificates.
Activity
History
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TLS / SSL
Support
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Time Restrictions
Two switches, one on and one off.
Granular Permissions
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GDPR
Ready
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RSA 4096
AES 256
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DDoS Protection

See what you can  save

See how much you can save in comparison
Based on
Medium Sized IT Team
20 image
Concurrent Sessions
10 image
Technicians
Year 1
24%
37%
62%
Year 2
45%
54%
72%

See what you can save

See how much you can save in comparison
24%
37%
62%
Year 1
45%
54%
72%
Year 2
Based on
Medium Sized IT Team
10 image
Technicians
20 image
Concurrent Sessions

Start your free trial now

You can always try before you buy!
Get the free trial to experience Simple Help and see its benefits.