SimpleHelp Query Form

If you have a query, want to send some feedback or wish to report an issue then please use the form below to do so. The support form is concise and will give us the information needed to best deal with your query.

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Pricing

Pricing and sales information

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Community

Get help from the SimpleHelp community

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Submit a Support Query

What type of request do you have?

General Query

Any general queries regarding our company or products.

Sales Query

Sales related queries, including requests for quotes and other licensing queries.

Feature Request

Let us know what features you would like to see in SimpleHelp.

Support Request

Submit a support request to get help with any issues you are experiencing with your SimpleHelp server.

Your Name

Your Email Address

We will contact you on this email address regarding this support query.

Please let us know what you need support with:

Server Installation and Management

Help installing, migrating or managing a SimpleHelp installation.

Technician Console

After installation, see what you can do with SimpleHelp.

Remote Access Session

Issues establishing or using remote control sessions to Remote Access Services.

Remote Support Session

Issues establishing or using remote control sessions to Remote Support customers.

Public Accessibility

Support related to making your SimpleHelp server publicly accessible.

Server Address

You are running the latest release of SimpleHelp.

You are not running the latest release of SimpleHelp. Please check our release news page to see if your issue has been addressed.