Select a SimpleHelp License Tier
Whats a Session?
Enterprise scale, features, uptime, security and control.
For more information on pricing and tailored advice on large scale SimpleHelp installations please contact us using the form below and someone will be in touch promptly.
License Tier Features
Pick a license tier that is right for you and your business, from affordable to enterprise.
Remote Support (Support sessions where your customer initiates a support request and a technician then remotely connects to their machine.)
Unattended Remote Access (Unattended sessions where technicians connect to remote machines running the Remote Access service.)
Presentations (Web-based presentations allowing technicians to share their desktop with many attendees.)
Live Monitoring (View instantaneous system performance metrics and other hardware details of remote machines.)
Mobile Access (Web-based mobile technician access allows you to connect and control remote machines on the go.)
In Session Toolbox (Create tools that you can run in a session to automatically perform actions or setup environments on the remote machine.)
Unattended Remote Access
Standard and Custom Alerts (Use our standard alerts over monitoring data collected from remote machines, or create custom alerts to take actions you define and alert over the results.)
Scheduled Tool Runs (Custom alerts allow you to schedule tool runs on remote machines.)
Service Provider Apps (Create different application bundles for third party users of your SimpleHelp system, easily managing access and permissions.)
Mass Toolbox (Run a toolbox across multiple remote machines from within the technician console.)
Mass Deployment (Push and install the remote access service on remote machines for simple deployment.)
Mass Notification (Send a visual message to multiple remote machines from the technician console.)
App Tunnels (Create a seamless connection between technicians and remote services, sending data over a SimpleHelp session for secure remote connections.)
3rd Party Access and Reselling (Generate additional revenue by including access to your SimpleHelp server as part of a service bundle for your customers.)
Unattended Remote Access
Standard and Custom Alerts
Scheduled Tool Runs
Service Provider Apps
3rd Party Access and Reselling
RADIUS Authentication (Integrate with a RADIUS Authentication server for additional multi-factor security.)
High Availability Failover (Improve SimpleHelp server redundancy by running multiple SimpleHelp servers, including seamless failover from primary to secondary.)
Remote Access Clustering (Scale up the number of HTTP or HTTPS remote access services by adding SimpleHelp cluster nodes.)
Licensing Server (Centrally manage SimpleHelp license allocations for multiple SimpleHelp servers.)
A session is any connection between a technician and a remote computer.
For example, a 5 session license allows:
You can increase your sessions at any time.
Support, Updates and Upgrades
You can add sessions or upgrade your license tier at any time by paying just the difference in price between the two licenses.
Your license includes one year of email support and access to all SimpleHelp updates - major and minor.
You can purchase an additional year of support and access to upgrades at the per session renewal cost of $120 for Standard and $180 for Business licenses.
See our our FAQ or Full Terms and Conditions for additional information.