One platform for support and management
Remote support, unattended access, live monitoring, alerts, scripting, mass deployment, and service provider workflows in one product.
Compare SimpleHelp With Remote Support and RMM Alternatives
Choosing remote support software is no longer just about connecting to a screen. IT teams and MSPs need unattended access, monitoring, alerts, scripting, audit trails, deployment control, and a pricing model that still makes sense as they grow.
SimpleHelp brings those workflows together in one product, on a server you control - and any number of technicians share the sessions.
Start With a Category
Still choosing a type of tool? Start with a category comparison.
Remote Support Software Comparison
Compare SimpleHelp with TeamViewer, ScreenConnect and AnyDesk for remote support and unattended access.
Compare remote support toolsRMM Software Comparison
Compare SimpleHelp with NinjaOne, Datto RMM and Atera for monitoring, management and support workflows.
Compare RMM platformsHead-to-Head Comparison
Already using or evaluating a specific product? Go straight to the comparison.
SimpleHelp vs TeamViewer
A self-hosted support and RMM platform versus the best-known remote access ecosystem.
CompareSimpleHelp vs ScreenConnect
Support workflow and RMM in one license, versus the ConnectWise ecosystem.
CompareSimpleHelp vs NinjaOne
Support-first RMM with server control, versus cloud endpoint management priced per endpoint.
CompareSimpleHelp vs Datto RMM
A customer-controlled server versus cloud RMM in the Kaseya ecosystem.
CompareSimpleHelp vs Atera
Session-based licensing shared by the team, versus per-technician pricing with built-in ticketing.
CompareSimpleHelp vs Splashtop
Self-hosted support and RMM versus remote access at a value price point.
CompareSimpleHelp vs AnyDesk
The next step when fast remote desktop alone is no longer enough.
CompareSimpleHelp vs BeyondTrust
Remote support and RMM with clear session pricing, versus BeyondTrust Remote Support.
CompareSimpleHelp vs LogMeIn Resolve
Self-hosted support and RMM versus all-in-one cloud IT management, formerly GoTo Resolve.
CompareSimpleHelp vs RustDesk
Two self-hosted options: open source remote desktop versus a complete commercial support and RMM platform.
CompareWhat Makes SimpleHelp Different
A server you control
Choose your infrastructure or cloud, server location, access policies and update timing. SimpleHelp v6 was independently code reviewed by Agile Information Security.
Shared session licensing
Standard costs $140 per session to purchase. Business costs $200 per session to purchase with the first year of support and upgrades included; subsequent support renewal starts at $200/year. Enterprise is $400/year per session. Add technicians and Business managed devices without increasing the core licence cost at the same session capacity.
Cyana AI
Diagnose issues, deploy fixes across your fleet, and get AI assistance inside remote sessions using plain English. Choose Claude, Gemini, OpenAI, or an on-premise LLM, with technician approval before actions run. Available for $2.40 per machine per year ($0.20 per machine per month) as an optional add-on.
The fastest comparison is to try it
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