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Compare

SimpleHelp vs

AnyDesk

SimpleHelp is a self-hosted remote support and RMM platform licensed per concurrent session (Business $200/year). AnyDesk is a fast remote desktop tool with annual plans from $28.90 per month (Solo) and $49.90 per month (Standard). Choose AnyDesk for lightweight remote desktop; choose SimpleHelp when support work includes monitoring, alerts, scripting, and unattended fleets.

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Quick Take

Choose SimpleHelp if you want

remote support and unattended access in one platform
monitoring, alerts, scripting, and management tools
a customer-controller support server
session-based core licensing
Cyana AI for natural language endpoint work

Choose

AnyDesk

if you want

fast remote desktop access
a siumple remote support tool
broad operating system support
AnyDesk's cloud and on-premises remote desktop options
a remote desktop product rather than a broader support and RMM platform

Two very different pricing models

SimpleHelp charges per concurrent session, shared by any number of technicians — from $200 per session per year. AnyDesk charges per license tier, capping named users and concurrent connections separately. For a team of ten technicians who rarely connect at the same moment:

SIMPLEHELP - 10 TECHNICIAN SESSIONS

$2000

/ year

10 Business sessions × $200/year. All ten technicians share them — the bill stays flat as your team and fleet grow.

ANYDESK - 10 TECHNICIANS ON STANDARD

~$599

/ year

up to 20 named users, but only 1 concurrent connection by default

Prices as of August 2026, from public vendor materials. AnyDesk's Standard tier is cheaper here mainly because concurrency is barely used — additional concurrent connections are a paid add-on at $29.90/mo each.

SimpleHelp vs

AnyDesk

at a Glance

Area

SimpleHelp

AnyDesk

Primary Fit

Remote support, unattended access, and RMM

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Remote desktop and remote support

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Deployment

Customer-controlled SimpleHelp server, self-hosted on your own hardware or cloud

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AnyDesk cloud, with on-premises options by plan

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Monitoring and Alerts

Built into SimpleHelp

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Not the core AnyDesk positioning

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What Makes SimpleHelp Different

SimpleHelp includes on-demand support, unattended access, live monitoring, alerts, scripting, tools, mass deployment, and audit history.

The SimpleHelp server can run on infrastructure you control, and SimpleHelp v6 was independently code reviewed by Agile Information Security.

Licensing is per simultaneous session shared by the whole team — Business $200 per year, versus about $599 per year for a single AnyDesk Standard user — and the license covers the full support and RMM platform, not only remote desktop.

MSPs and IT teams can manage support workflow and endpoint work inside one platform.

Where

AnyDesk

Is Strongest

AnyDesk is strongest when remote desktop access is the main requirement.

It is lightweight and widely used for fast remote desktop connections.
It supports a broad range of operating systems.
It offers cloud and on-premises options for buyers who need deployment choice.
Smaller teams that only need remote desktop may not need the broader SimpleHelp feature set.

Trial Checklist

support a user who has never used the product before

connect to an unattended endpoint

create a monitoring alert

run a scripted tool against a test group

review audit logs after support work

decide whether remote desktop alone is still enough

FAQ

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Run SimpleHelp with your own machines, technicians, and support workflow. Every feature, free for 30 days.

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