SimpleHelp combines remote support and RMM on a server you control, with concurrent sessions shared by any number of technicians. Standard costs $140 per session to purchase. Business costs $200 per session to purchase, including the first year of support and upgrades; subsequent support renewal starts at $200 per session per year. Enterprise is $400 per session per year. Optional Cyana AI costs $2.40 per machine per year (equivalent to $0.20 per machine per month).
AnyDesk is a fast remote desktop tool with annual plans from $28.90 per month (Solo) and $49.90 per month (Standard).
Example: ten technicians sharing one active remote connection at a time. SimpleHelp licenses concurrent connections, so you buy the capacity you need rather than a seat for every technician. Product features and capacity limits differ; match these to your workflow.
$200 / session purchase
Purchase price for one concurrent connection shared by ten technicians. First year includes support and upgrades; subsequent support renewal starts at $200/year. Add sessions to match peak simultaneous connections. Hosting and optional add-ons are separate.
$598.80 / year
Annual subscription at the regular $49.90/month rate for one connection and up to 20 users. First-year promotional discounts may apply; additional connections cost extra.
USD. SimpleHelp purchase prices reflect the announced new pricing: Standard $140 per session and Business $200 per session. Renewal costs are shown separately. Competitor annual subscriptions, features, taxes, promotions and regional pricing may differ; confirm the current vendor quote.
Sources: SimpleHelp pricing and licence terms; vendor pricing. Checked 29 October 2026.
| Area | SimpleHelp | AnyDesk |
|---|---|---|
| Primary Fit | Remote support, unattended access, and RMM | Remote desktop and remote support |
| Deployment | Customer-controlled SimpleHelp server, self-hosted on your own hardware or cloud | AnyDesk cloud, with on-premises options by plan |
| Monitoring and Alerts | Built into SimpleHelp | Not the core AnyDesk positioning |
| Deployment control | Your infrastructure or chosen cloud; your access policies and update timing | Cloud hosting; on-premises available with Ultimate |
| Monitoring and alerts | Built into the Business remote support and RMM platform | Check required endpoint management integrations separately |
| Scripting and tools | Run tools and scripts across selected endpoints | Remote desktop and command-line capabilities depend on plan |
| Evaluation | All features free for 30 days | Business trial available |
| AI-assisted endpoint work | Optional Cyana AI with technician approval | Check current plan and integration availability |
SimpleHelp includes on-demand support, unattended access, live monitoring, alerts, scripting, tools, mass deployment, and audit history.
Host SimpleHelp on your own infrastructure or in your chosen cloud. Keep control of server location, access policies and update timing, and align support with your privacy requirements. SimpleHelp v6 was independently code reviewed by Agile Information Security.
Buy support capacity for the simultaneous connections you need. At the same licensed session capacity, adding technicians or Business managed devices does not increase the core licence cost.
Evaluate every feature free for 30 days with your own support workflows. Try Cyana AI to investigate issues, deploy fixes across multiple machines, and get diagnostic assistance inside remote sessions, with technician approval before actions run.
AnyDesk is strongest when remote desktop access is the main requirement.
Yes. Any number of technicians can share the licensed capacity. Each active connection uses one session; size your licence for peak concurrent connections.
Yes. Host it on your own infrastructure or in your chosen cloud, with control over location, access and updates.
Business includes monitoring, alerts, scripting and endpoint management alongside attended and unattended support.
Try all features free for 30 days using your own machines and support workflows. Cyana AI is optional.
Run SimpleHelp with your own machines, technicians, and support workflow. Every feature, free for 30 days.
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