Remote Work
Help employees and customers access their machines remotely

Easy Remote Work Access for Employees and Customers

Allow customers or employees to gain access to their machines through your SimpleHelp server.
​Easy account management allows them to login without needing additional credentials.
Offer remote access to laptops or desktop machines
Secure access without a needing VPN
Use your company name and branding
Simple and secure one click setup
Low per-user monthly cost

Quick Setup and Simple Management

Easily setup Remote Work access for your customers:
Quickly enable Remote Work on any machine listed in SimpleHelp with a single switch.
Simple authentication allows remote workers to authenticate using their local machine credentials only.
Flexible filters allow you to link one machine to a user, or share multiple machines with a user.
A hassle free Remote Work experience ​means no VPN to setup, cross platform access, and security built in.
Priced per remote work user​ so you don't need to worry about your server session count any longer.
A simple setup experience for you and your customers.
The Remote Work feature set in SimpleHelp allows you to offer your customers access to their work or home machines from a remote location. Setup is designed to be as simple as possible.  This is how it works.
Toggle the Remote Work switch on one or more Remote Access services from within SimpleHelp to allow remote work to these machines. 
Use the Setup User Now option to enable access to this machine without the need to setup a SimpleHelp Technician account. You can enter in the user's email address yourself, or prompt them to enter their email address on their machine.
The user will receive an email with a download link that they can use to install the Remote Work client on any machine they wish to use for access. 
The user can launch the Remote Work client any time they need to connect to their machine, and can authenticate using the same credentials that they use to login locally.

Try Remote Work

Take a closer look at SimpleHelp's Remote Work features by requesting a trial today.