IT Support Software

When you're looking for IT support software there are a lot of considerations to take into account. You need something that lets you easily connect to your customers to help them. You want something that keeps things absolutely as simple as possible for them so that you don't end up with more headaches than you started with. You might also want features like connecting to unattended machines, Windows UAC support, mobile support, one-to-many presentations and remote machine diagnostics but another feature that will very quickly become important to you is price.Getting the job done and getting it done quickly and easily is all important when you're supporting remote customers because the quicker you can help one customer the quicker you can move on to helping another customer and make more money for your business. But this isn't the only consideration. If you're paying a subscription to a remote support service, every time you help someone out some of that money has to come out of your pocket and into your service provider's to pay for it. In fact, whether you are making money helping people or not, money will be coming out of your pocket regardless.

But not all software works in this way, in fact, most software doesn't. If you use Microsoft Word, you don't have to pay per document you write, or pay hundreds of dollars every month just to have it available to you. You buy it one off and that is that - you write as many documents as you like.

SimpleHelp is bringing this standard software model to a sector that has long needed it. For a very low one off fee you can host your own full featured remote support, remote access, remote presentation server just like you would host your own website.

People often look to remote support provider to provide them with a service because they believe that hosting their own service would be difficult, complex or time consuming. For SimpleHelp, removing all the complexity and administration has been a key focus - we even put it in our name. SimpleHelp uses state of the art technology to remove all complexity of hosting your own service. You just install, and you're done. You can start helping your customers right away and experience the huge benefits of self-hosting.