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Reseller



Generate a Business 10 Session trial license with Remote Work for your customer.

SimpleHelp Hosted Trial Server

Request a hosted SimpleHelp trial server to fully evaluate SimpleHelp.
  • We'll host a private SimpleHelp server just for you
  • Fully evaluate SimpleHelp within minutes
  • We'll send you an email when your trial is about to end

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Server Address
Initial Password
 
Days Left
This is the password set when the server was created.
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Licenses

Upgrade your SimpleHelp License
Renew your License for Support and Upgrades
Renew your Enterprise License

There are currently no SimpleHelp licenses associated with this account.
Choose a license to upload:

Purchase Date License Name Type In Support
Configure your License Upgrade
License Tier
Session Count
Support Renewal
 
Enterprise license session upgrades will not alter the license renewal date. The session cost is adjusted accordingly.
Please contact us for more information on upgrading to Enterprise.

Remote Work


Remote Work allows you to easily expose Remote Access machines to be used for Remote Work purposes. Remote Work is charged on a per-machine basis. Remote Work sessions do not consume any of your existing SimpleHelp licensed sessions.

How It Works

Technicians can enable the Remote Work feature on one or more Remote Access services in the Access tab. This machine can then be used for Remote Work sessions.

  • Billing occurs at the start of every month.
  • Your SimpleHelp server will report the number of Remote Work machines that you enabled.
  • The cost is $3 per machine per month.
  • If the number of machines reduces, so does the charge for the following month.
Get Started

To start using Remote Work create a subscription now.

Remote Work Terms and Conditions

In order to start using SimpleHelp Remote Work please read and agree to the following terms and conditions.

Use a Saved Payment Card

         XXXX XXXX XXXX        /

Add a New Payment Card

Remote Work Subscription is active

Link your SimpleHelp account to your SimpleHelp server in the License section of the Administration tab. Your server will automatically download and apply a Remote Work license.
Your payment card will expire soon
Please update your card details to continue using Remote Work.
Please enter payment card details
To continue using Remote Work please update your payment details.
Your payment card has expired
Please update your card details to continue using Remote Work.
Your subscription has an outstanding unpaid balance.
A payment attempt failed due to a problem with the payment card details.
Your subscription has an outstanding unpaid balance.
A payment attempt failed since additional verification is required.
Your SimpleHelp server is not reporting Remote Work usage
Ensure that your server can reach https://simple-help.com

Outstanding Balance

Amount

Month

Remote Work Usage

Most recent Remote Work count

Maximum this month

Remote Work Billing

Next bill amount

Next bill date

Invoices


There are currently no SimpleHelp invoices available for this account.
Date Description

Your Billing Details


Payment Details

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Privacy Settings


Mailing List
We use your email address to send out emails about SimpleHelp new releases. To do this we share your name and email address with MailChimp, who manage our mailing list. Toggle the switch if you wish to enable or disable the data sharing. If disabled, your data will be removed from MailChimp immediately.
Renewal Emails
We use your email address to send out renewal notification emails when your SimpleHelp licenses exit their support period. Toggle the switch if you wish to enable or disable these emails.
Credit Card Information
When we process a payment on our website, our payment processor (Stripe) can also keep a payment token associated with your payment card. These payment card details can then be used in the future to process another purchase without needing to re-enter the payment details. Toggle the switch if you wish to enable or disable the storage of card payment tokens with Stripe. If disabled, your card token data will be removed from Stripe immediately.
Delete Account
If you wish to delete your account with us you can do so here. Deleting your SimpleHelp account is an irreversible procedure. We will remove your details from our payment processor (Stripe) and mailing list processor (MailChimp). We will remove your account from our systems. In the future if you wish to create a new SimpleHelp account you can do so but your licenses, invoices and other artefacts will no longer be available.

Your SimpleHelp Profile