Citrix GoToAssist Alternative

Remote support software with no subscriptions.

The key benefit of switching over from your Citrix GoToAssist account to SimpleHelp is that the subscription you pay every month to WebEx will end and there will be no subscription for SimpleHelp. SimpleHelp is licensed as a one off cost. You can continue to use SimpleHelp as is for as long as you like because your SimpleHelp license is not dependent on us at all.

The next major benefit of running your own SimpleHelp server is that you have complete control over the consistency and reliability of the service. Citrix GoToAssist services many users and these users all share the same infrastructure and servers. As with any heavily shared internet service it is common sense that at peak times (times when you are most likely to want to use the service too) heavy loads can adversely affect the experience for you and your customer.

With SimpleHelp, you know what is going on on your own server and you can guarantee SimpleHelp will be there when you need it, ready to perform at full capacity to let you help your customers.

People often look to companies like Citrix GoToAssist to provide them with a service because they believe that hosting their own service would be difficult, complex or time consuming. For SimpleHelp, removing all the complexity and administration has been a key focus - we even put it in our name. SimpleHelp uses state of the art technology to remove all complexity of hosting your own service. You just install, and you're done. You can start helping your customers right away and experience the huge benefits of self-hosting.