Remote Control Software
If you're looking for remote control software you're typically looking for one of two things.
If you're looking to do remote support you might be helping people that aren't technical. You need something that makes life as easy as possible so you can get connected, get the job done, and move on with zero extra headaches. Amongst others you might also want features like mobile support so you can help people on the move, remote diagnostics so you can find and fix problems easily and UAC support so you don't have to have the customer clicking dialogs all day long.
If you're mostly interested in accessing your own or your clients computers, you want something that is easy to install and set up, that means you never have to get anyone to 'help out' and do anything to get the session working again, that supports MacOS, Linux, Windows and anything else you might have, and that lets you control the screen and grab files on your phone or tablet so you don't have to have your laptop with you.
Something you'll always be interested in though, is price.
Whatever the weather, if you have to keep paying every month for every machine you want to access, or for every support session you need to do the costs are going to mount up and you're going to lose out.
SimpleHelp takes a different approach. Most people host their own websites these days - its easy - so why not their own remote support and access? For a very low one off fee you can buy a SimpleHelp server license, and then use it to do as much remote support or connect to as many unattended machines as you like (not to mention other stuff like presentations).
- You want to help other people with their computers, or
- You want to access your own computers when you're away from them
If you're looking to do remote support you might be helping people that aren't technical. You need something that makes life as easy as possible so you can get connected, get the job done, and move on with zero extra headaches. Amongst others you might also want features like mobile support so you can help people on the move, remote diagnostics so you can find and fix problems easily and UAC support so you don't have to have the customer clicking dialogs all day long.
If you're mostly interested in accessing your own or your clients computers, you want something that is easy to install and set up, that means you never have to get anyone to 'help out' and do anything to get the session working again, that supports MacOS, Linux, Windows and anything else you might have, and that lets you control the screen and grab files on your phone or tablet so you don't have to have your laptop with you.
Something you'll always be interested in though, is price.
Whatever the weather, if you have to keep paying every month for every machine you want to access, or for every support session you need to do the costs are going to mount up and you're going to lose out.
SimpleHelp takes a different approach. Most people host their own websites these days - its easy - so why not their own remote support and access? For a very low one off fee you can buy a SimpleHelp server license, and then use it to do as much remote support or connect to as many unattended machines as you like (not to mention other stuff like presentations).
SimpleHelp - A Proven Technology
People often look to remote control providers to provide them with a service because they believe that hosting their own service would be difficult, complex or time consuming. For SimpleHelp, removing all the complexity and administration has been a key focus - we even put it in our name. SimpleHelp uses state of the art technology to remove all complexity of hosting your own service. You just install, and you're done. You can start helping your customers right away and experience the huge benefits of self-hosting.
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