Script, files and inputs
Combine a script in your chosen language with bundled files or downloads, and prompt for inputs at run time.
Solutions
Your Team's Best Fixes, Ready for Everyone
Every IT team has scripts that solve real problems, scattered across laptops and shared drives. SimpleHelp Toolbox turns them into a shared library of tools that anyone with permission can run, in a session or across the fleet.
What is the SimpleHelp Toolbox?
The Toolbox is SimpleHelp's built-in automation library. Each tool combines a script or command, the files it needs, any inputs it should ask for and how success is measured. Tools run inside sessions, across many machines, on a schedule or in response to alerts.
Package knowledge as tools
A tool captures how your best technician solves a problem, so everyone can solve it the same way.
Organised and shared
Arrange tools in nested toolboxes, share them with technician groups and import or export them between servers.
Run anywhere
Run tools in a live session, in the background, across groups with Mass Toolbox, on a schedule or from an alert.
Results you can trust
Collect output, errors and return codes from each machine, and decide what counts as success.
From one technician's fix to everyone's tool
A senior technician writes a PowerShell script that repairs a common Outlook profile problem. They package it as a tool, test it on one machine and share it with the help desk group. First-line technicians now fix the issue in a minute, consistently, without escalating.
Make the trial match your real work
Start with a few test devices and a workflow your team knows well.
- Turn one of your existing scripts into a tool.
- Share it with a technician group and run it in a session.
- Export the toolbox and import it on another server.
Your questions, answered
Which scripting languages can I use?
Windows Batch, PowerShell and VBScript; shell, Bash, Perl, Python and Ruby on Linux and macOS; and AppleScript on Mac. Custom interpreters work where installed on the target.
Can tools be shared between servers?
Yes. Export toolboxes as files and import them on other SimpleHelp servers.
Can AI help me write tools?
Yes. Cyana can generate and edit Toolbox scripts from a plain-language description, for you to review before use.
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ExploreBuild your team's toolbox
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