Remote Work for students
Assign individual computers or whole labs to students and staff, so they can reach campus software from home without a VPN.
Solutions
Remote Support and Access for Education
Schools, colleges and universities support hundreds of users across classrooms, labs and offices, usually with a small team. SimpleHelp helps them work efficiently and give students and staff secure access to campus computers.
What education IT teams need
Education IT teams look after shared computers, staff laptops and specialist labs, often across several sites. They need efficient support, easy lab management, remote access for students and staff, and predictable budgets.
Made for campus IT
Support users, manage labs and give remote access from one platform.
Manage labs at scale
Run tools across a lab to install software, clear profiles or check disk space before term starts.
Directory sign-in
Use Active Directory, LDAP or Entra ID for technicians and Remote Work access.
Budget-friendly licensing
Buy perpetual Standard or Business licences, priced by concurrent session rather than per device.
Getting a lab ready for term
Before term starts, a university technician runs a Toolbox tool across forty lab machines to install a software update and clean temporary files. Students then use Remote Work to reach those lab computers from home for coursework that needs specialist software.
Make the trial match your real work
Start with a few test devices and a workflow your team knows well.
- Assign a lab group to a test student account with Remote Work.
- Run a tool across a group of lab machines.
- Connect technician sign-in to your directory.
Your questions, answered
Can students access lab computers from home?
Yes. Remote Work lets you assign computers to users so they can connect through your SimpleHelp server.
Do we need a VPN for remote access?
No. Users connect through your SimpleHelp server rather than a separate VPN.
Is there a cost per lab machine?
Core licensing is per concurrent session, not per device. Remote Work has its own entitlement; see the pricing page.
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