Release News

SimpleHelp v

6.4

SimpleHelp

6.4

20261015-000736

Improvements

  • Added audit events for Mass Deploy operations.
  • Improved support for silently installing Remote Access Services using preconfigured service configurations. The verification dialog is still displayed, but no additional user interface is shown.

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Fixes

  • Fixed an issue on macOS Golden Gate that prevented windows from being dragged on remote machines.
  • Fixed an issue where the Access tab could lose the machine list if the selected machine changed while a technician was configuring the remote service.
  • Fixed an issue where the Uninstall / Stop action could fail when invoked from the Access tab.
  • Fixed an issue where switching a session from TCP to HTTP could cause a disconnection.
  • Fixed an issue preventing the monitoring of Linux machines running Wayland.
  • Fixed issues with importing shared toolboxes and editing imported toolboxes.
  • Fixed an issue where ServerUtilsAskUser could display a dialog without a Submit action.
  • Fixed issues with the mass deployment of Remote Access Services.
  • Fixed an issue where legacy server configurations could prevent the Preconfigured Remote Access list from loading.
  • Fixed an issue where the Last Restart time for a remote machine might not update immediately.
  • Fixed a regression that could prevent elevation from being attempted, even when valid credentials were supplied.
  • Fixed an intermittent issue where the Technician Console could remain stuck on Connecting during launch.
  • Fixed an issue where slow WMI queries could prevent a Remote Access Service from registering.
  • Fixed an issue where slow retrieval of icons from the operating system could cause the Technician Console to become unresponsive.
  • Fixed an issue that caused monitoring preview screenshots to appear black.

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