Release News

SimpleHelp v

6.2

SimpleHelp

6.2

20260808-010610

Fixes

  • Fixed an issue causing machine moving to empty groups to fail.
  • Improved the stability of screen capture on Windows and macOS.
  • Fixed an issue where some portions of the captured display may remain black until change.
  • Fixed an issue causing closed sessions to linger until timeout in the server.
  • Fixed an issue causing simplehelp:// sessions to fail to connect.
  • Fixed an issue where the Access tab layout would fail if the machine name was not in the first column.
  • Fixed an issue causing the Connected banner to linger during an active session.
  • Fixed an issue causing resetting of Remote Work user passwords to fail.
  • Fixed HTML emails being sent as plain text.
  • Fixed not being able to remote Search Filters in the Access tab.
  • Fixed an issue where custom filename downloads would fail on Edge.
  • Fixed translations in the Services tab of the diagnostics mode.
  • Improved the error messaging when files fail to transfer.
  • Fixed an issue where MFA on the SimpleHelpAdmin group would be disabled during migration.
  • Fixed an issue where unsupported ciphers no longer appear in the cipher list, but are still audited.
  • Fixed an issue causing invitations to not be editable by server administrators.
  • Fixed an issue causing Okta OIDC integrations to fail.
  • Fixed a permissions issue that could cause server recordings to fail to upload.
  • Fixed a memory leak in the Technician Console that would cause instability over time.
  • Fixed an issue causing cross-machine file transfers to be blocked.
  • Fixed an issue where incorrect existing Let's Encrypt domains with ports specified would fail to renew in 6.0.
  • Fixed an issue where control in a Windows session will fail if the Remote Access Service is restarted during the session.
  • Added search for Toolbox items into the session window.
  • Fixed an issue where configuring a Remote Access Service in the Access tab would set the name to be autodetected.

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