Release News

SimpleHelp v

5.5.3

SimpleHelp

5.5.3

20240802-163329

Fixes

  • Fixed an issue causing HTTP sessions to fail during the Joining Now phase if a previous TCP session connected and was subsequently blocked by security software.
  • Fixed an issue causing unpredictable sorting of Access machines by IP address.
  • Fixed an issue where jobs in File Transfer model may appear to never complete.
  • Fixed an issue where resizing the terminal window in a running session may cause other components to fail to render correctly.
  • Fixed an issue where a Technician Console that reconnects after a sleep may state there is a version mismatch even though the server and console's versions match.
  • Fixed an issue causing LDAP server's to be imported into 5.5 as Active Directory servers.
  • Fixed an issue where the Capture Special Keystrokes control was blocked when connecting Windows to macOS.
  • Fixed an issue where sessions to macOS or Raspberry PIs may produce a black screen.
  • Fixed an issue where headless connections to remote Linux machines that do not have libutil installed may fail.
  • Fixed an issue where silently installing the service from an older binary may fail to start the service.
  • Fixed an issue where launching the Remote Access binary when the server is offline may fail.
  • Fixed service updating issues when updating from non-final v5.2 and v5.1 releases to v5.5.
  • Fixed an issue causing sessions to disconnect before Request Access requests timeout.
  • Fixed an issue causing services to fail to update if the services were behind HTTP(S) filters that were blocking HTTP requests to the server.
  • Fixed issues typing with a Swiss German keyboard layout.
  • Fixed an issue causing Remote Support sessions launched using invitation codes to fail.
  • Fixed an issue where the Technician Console may not honour the last launch location, or may launch and appear very narrow.
  • Fixed issues when removing server addresses using the Migrate action.
  • Fixed an issue where certain remote cursors may cause the Technician Console to fail to redraw correctly.
  • Fixed an issues where ungrouped machines may not present a groups attribute when using the HTTP API.