Release News
SimpleHelp v
5.5.2
SimpleHelp
5.5.2
20240715-153156
Improvements
- The Remote Access Service now no longer has a dependency on X libraries to start a session to headless servers.
Fixes
- Fixed an issue where erroneous incoming network connections might cause the server to use excessive CPU.
- Fixed an issue where online embed script targets will produce download links that no longer work.
- Fixed an issue where permission checks and the permissions guidance dialog are not working correctly on macOS.
- Fixed an issue where closing a session might cause the Technician Console to close.
- Fixed an issue where dead keys on certain keyboards might insert a space after the character incorrectly (please let us know if you identify any Locale / Keyboard Layout / Character issues).
- Fixed an issue where domain names with "-online" in them were incorrectly being substituted.
- Fixed an issue where the chat panel in a session might be very large and will not allow the technician to resize it down.
- Fixed an issue where terminating a Remote Support session via a presence dialog could leave the Support application process running.
- Fixed an issue where cursors are not updating to reflect the state of the remote machine.
- Fixed a WebTech issue where terminating a session would require the session to timeout on the server.
- Fixed a WebTech issue where status messages (such as "Waiting for the remote user to accept a session") were not displaying correctly.