Release News
SimpleHelp v
5.5.15
SimpleHelp
5.5.15
20260326-092709
Fixes
- Fixes an issue in the Remote Support application that may cause the session to report a 2000 error if monitoring and data collection on the remote machine takes a long time to complete.
- In session remote cursor support is now improved with support for legacy Windows cursors added.
- Users that are in multiple technician groups will no longer result in multiple duplicate authentication queries against a third party authentication service.
- Typing improvements particularly when using ALT / OPTION from macOS to a remote Windows machine.
- Fixes an issue that can cause the Remote Access installer to fail to launch on macOS.
Security Notes
- The server and clients bundle updated runtimes to benefit from upstream security fixes.
- Executables are signed using a new code signing certificate.