Solutions

Remote Access for Raspberry Pi and ARM Devices

Small devices often do important jobs: signage, sensors, gateways and kiosks. SimpleHelp supports ARM Linux, including Raspberry Pi, so you can manage them alongside the rest of your estate.

Why manage small devices properly?

Raspberry Pi and other ARM devices are often deployed in places that are hard to reach and easy to forget. Remote access lets you update them, fix them and check on them without sending someone on site.

Small devices, full support

Bring ARM devices into the same console, groups and workflows as your other machines.

ARM32 and ARM64

Install the Remote Access Service on supported 32-bit and 64-bit ARM Linux devices, with documented Raspberry Pi installation.

Terminal and files

Open a shell and transfer files to update software and collect logs.

Monitor the fleet

Check status and resource usage, and alert when devices go offline or run low on disk space.

Automate updates

Run Bash or Python tools across every device in a group, on demand or on a schedule.

Updating a fleet of digital signs

A retailer runs digital signage on Raspberry Pi devices in sixty stores. When the content player needs updating, a technician runs a tool across the signage group, checks the results and connects to the three devices that need attention.

A SimpleHelp terminal session showing PowerShell and Command Prompt on a remote machine.
Open a dedicated terminal session to a remote machine.

Make the trial match your real work

Start with a few test devices and a workflow your team knows well.

  • Install the Remote Access Service on a Raspberry Pi.
  • Open a terminal and transfer a file.
  • Run a Bash tool across a group of ARM devices.

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Your questions, answered

Which Raspberry Pi models are supported?

SimpleHelp supports ARM32 and ARM64 Linux. Check the documentation for current operating system and model guidance.

Can I see the Raspberry Pi desktop?

Where a supported graphical desktop is running, you can connect to it. Headless devices can be managed through terminal, file transfer and tools.

Do I need a separate licence for each device?

No. SimpleHelp is licensed by concurrent sessions rather than by device, within the Remote Access machine allowance of your edition.

Bring small devices into your support workflow

Put SimpleHelp to work with your own machines and technicians. Every feature, free for 30 days.

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