Terminal without open ports
Open a shell through the Remote Access Service, with no inbound SSH or RDP port required on the server.
Solutions
Remote Access for Servers That Have No Screen
Most servers never need a desktop. SimpleHelp gives you terminal access, file transfer, monitoring and automation for headless machines, without opening SSH or RDP to the internet.
Why not just use SSH?
SSH is excellent, but exposing it across many networks means managing firewall rules, keys, jump hosts and audit trails yourself. SimpleHelp connects outbound to your server, so you get controlled, logged access without opening inbound ports on each machine.
Everything a server needs
Manage servers from the same console as the rest of your estate.
Move files securely
Transfer logs, backups and configuration files through your encrypted SimpleHelp connection.
Monitor and alert
Watch CPU, memory and disk usage, and create alerts with your own scripts for application-specific checks.
Automate routine work
Schedule maintenance tools across server groups and collect the output from each.
Patching a server fleet with an audit trail
An operations team needs to apply a configuration change to forty Linux servers. They run a Toolbox tool across the server group, review the output from each server, and open a terminal on the two that reported errors. Every action is recorded in History.
Make the trial match your real work
Start with a few test devices and a workflow your team knows well.
- Install the Remote Access Service on a headless test server.
- Open a terminal and transfer a file without opening inbound ports.
- Create an alert for a condition on that server.
Your questions, answered
Does the server need inbound ports open?
No. The Remote Access Service connects out to your SimpleHelp server, so remote machines do not need inbound ports opened.
Can I manage Windows Server without RDP?
Yes. Use terminal sessions, file transfer, diagnostics and Toolbox tools, or connect to the desktop when needed.
How do I control who can access servers?
Place servers in their own groups and grant access only to the technician groups that need it.
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Support Windows, macOS and Linux from one platform, with customer help for Android and iOS. One console, one server, every machine you manage.
ExploreLinux Remote Desktop
Remote desktop, terminal and file transfer for Linux machines. Support Linux desktops and servers from the same console as Windows and Mac, on your own server.
ExploreManage servers without opening the door
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