Windows, macOS and Linux
Provide attended support and unattended access across all three major desktop platforms.
Solutions
One Remote Support Platform for Every Machine You Manage
Mixed environments are the norm. SimpleHelp lets your team support Windows, macOS and Linux from the same console, with the same tools and the same permissions.
Why cross-platform matters
Many remote support tools treat anything other than Windows as an afterthought. When your estate includes Mac laptops, Linux servers and Windows desktops, separate tools mean separate workflows, separate costs and gaps in your view of the estate.
Every platform, one workflow
Technicians use the same console and the same tools whatever the remote machine runs.
Technicians on any platform
Run the Technician Console on Windows, macOS or Linux, or use WebTech from a browser.
Mobile customers too
Customers on Android and iOS can use the support app for chat and, with their approval, screen viewing.
Cross-platform scripts
Build tools for each target operating system and keep them together in the same toolbox.
Supporting a mixed office from one screen
A design agency runs Mac workstations, a Linux file server and Windows laptops for its finance team. One technician supports all of them from a single SimpleHelp console, using the right tool for each platform without switching products.
Make the trial match your real work
Start with a few test devices and a workflow your team knows well.
- Install the Remote Access Service on a Windows, Mac and Linux machine.
- Connect to each and try file transfer and terminal.
- Create a tool with versions for different operating systems.
Your questions, answered
Can technicians run the console on a Mac or Linux?
Yes. The Technician Console runs on Windows, macOS and Linux, and WebTech works from a browser.
Can I remotely control phones and tablets?
Customers on Android and iOS can chat and share their screen for viewing with their approval. Full remote control is available for desktop operating systems.
Do features differ between platforms?
Core remote control, file transfer and terminal access work across desktop platforms. Some capabilities depend on operating system features, such as Windows registry tools.
Explore related solutions
Headless Server Remote Access
Manage headless Linux and Windows servers without exposing SSH or RDP. Terminal, file transfer, monitoring and scripting through your own SimpleHelp server.
ExploreMac Remote Support
Support Mac users and manage macOS machines remotely. Attended and unattended access, file transfer, terminal and scripting from one SimpleHelp console.
ExploreRaspberry Pi and ARM Remote Access
Manage Raspberry Pi and other ARM Linux devices remotely. Terminal, file transfer, monitoring and scripting through your own SimpleHelp server.
ExploreSupport every platform from one place
Put SimpleHelp to work with your own machines and technicians. Every feature, free for 30 days.
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