Talk to your fleet
Ask which machines are low on disk space, which have a service stopped or which have not rebooted in 30 days, and get a structured answer.
Solutions
AI RMM That Works Across Your Whole Fleet
Ask a question about hundreds of machines and get an answer in seconds. Cyana brings AI to SimpleHelp's monitoring, scripting and remote access, so technicians can work at fleet scale in plain language.
What is AI RMM?
AI RMM adds a language model to remote monitoring and management. Instead of writing a script and targeting machines yourself, you describe what you want. The AI works out which machines and checks are needed, proposes the commands and presents the results.
Cyana: AI that acts on your fleet
Cyana works through your SimpleHelp server, with the same permissions and controls your team already uses.
Act with review
Cyana proposes changes and technicians review them before consequential actions run.
Inside every session
In a live session, Cyana runs diagnostics, suggests fixes and draws on context from the connected machine.
Your choice of model
Use Claude, OpenAI, Gemini, Azure OpenAI, Mistral, Cohere, or a compatible on-premise model.
Answering a fleet-wide question in seconds
A customer asks whether any of their machines are running low on space. Rather than writing a script, the technician asks Cyana to list machines in that customer's group with less than 10% free and the largest folders on each. The answer arrives as a table ready to share.
Make the trial match your real work
Start with a few test devices and a workflow your team knows well.
- Enable Cyana on a test group of machines.
- Ask a read-only question about disk space or uptime.
- Review and approve a low-risk change.
Your questions, answered
How much does Cyana cost?
Cyana is an optional add-on at $2.40 per machine per year, equivalent to $0.20 per machine per month. AI provider usage is billed separately by your chosen provider.
Does Cyana run commands without approval?
Read-only information gathering can run automatically. Actions that change machines are presented for technician review, and administrators control permissions.
Can Cyana reach every machine?
Only the machines you allow. Cyana follows technician group permissions, machine visibility and the scope you select.
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ExplorePrivate AI for IT Operations
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ExploreBring AI to your RMM
Put SimpleHelp to work with your own machines and technicians. Every feature, free for 30 days.
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