Solutions

Remote Support That Fits a Small Business

Small teams need tools that are quick to set up, easy to use and sensibly priced. SimpleHelp gives a small business or a one-person IT department professional remote support without enterprise complexity.

What small businesses need

Small businesses often have one or two people looking after IT, alongside everything else. They need to help colleagues quickly, reach office machines from home and keep costs predictable.

Professional support, small-business simple

Start with one session and grow when you need to.

Start small

Buy a single session and add more as your team grows. One person can manage many machines.

Help from anywhere

Support colleagues on demand, reach office computers unattended and work from the desktop console or a browser.

Buy once

Standard and Business licences are perpetual, with a year of updates included.

Everything in one place

Remote control, file transfer, terminal and diagnostics in one tool, rather than several subscriptions.

The office manager who is also the IT department

An accountancy firm's office manager looks after its fifteen computers. With SimpleHelp, they help colleagues from their desk, update the office server from home in the evening and only call in outside help when it is really needed.

SimpleHelp remote control session connected to a Windows 11 desktop, with technician chat and session controls.
A SimpleHelp remote session, with the technician tools alongside the remote desktop.

Make the trial match your real work

Start with a few test devices and a workflow your team knows well.

  • Install the server on an existing office machine or small cloud server.
  • Add your team's computers for unattended access.
  • Help a colleague with an attended session.

See current pricing →

Your questions, answered

Is SimpleHelp too complex for a small business?

No. You can start with a single server and a handful of machines, and adopt more advanced features only when you need them.

Do I need my own server?

SimpleHelp is self-hosted, so you run the server yourself on an office machine, a virtual machine or a small cloud server.

What is the smallest licence?

You can buy a single session. See the pricing page for current options.

Give your small business professional support

Put SimpleHelp to work with your own machines and technicians. Every feature, free for 30 days.

Start Free Trial