Buy once
Purchase Standard or Business sessions outright and keep using them.
Solutions
Remote Support Software You Buy Once and Keep
Subscriptions mean your remote support stops when the payments do. SimpleHelp Standard and Business licences are perpetual: buy once, keep using your licence, and renew support only when you want the latest updates.
How perpetual licensing works
A perpetual licence lets you keep using the version you have bought indefinitely. SimpleHelp Standard and Business licences include a year of updates and email support. After that, your licence keeps working, and you can renew support whenever you want continued access to new releases and our support team.
Ownership, not rental
Keep control of your costs as well as your infrastructure.
A year of updates included
Every Standard and Business licence includes a full year of updates and email support.
Renew when it suits you
After the first year, renew support when you want the latest releases. Your licence keeps working either way.
Enterprise by subscription
Enterprise, with failover, condensers and FIPS options, is available as an annual subscription.
Budgeting for the long term
A school buys SimpleHelp Business sessions with its capital budget. It uses the included year of updates, then renews support in later years when its budget allows, knowing its remote support service keeps working in the meantime.
Make the trial match your real work
Start with a few test devices and a workflow your team knows well.
- Try every feature free for 30 days.
- Work out how many concurrent sessions your team needs.
- Compare the total cost over several years with subscription alternatives.
Your questions, answered
What happens when my support year ends?
Your licence keeps working. Renew support when you want access to newer releases and our support team.
How much does renewal cost?
Annual support and upgrades start from a per-session price shown on the pricing page. Renewal costs depend on how long a licence has been out of support.
Is Enterprise available as a perpetual licence?
Enterprise is offered as an annual subscription. Standard and Business are perpetual.
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