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Silently Manage the Remote Access Service
A silent installation or uninstallation of the Remote Access Service allows you to install or remove the service without showing the end user any visual interface. This is particularly useful in situations where the service is to be deployed or removed automatically, via a script or a tool run.
Silent Installation
There are two different ways that the Remote Access Service can be silently installed.
- Create a Preconfigured Installer - using the Mass Deployment features of SimpleHelp v5.0 and later, you can create a preconfigured binary that will silently install the service, configure it to connect to your SimpleHelp server, and start it automatically.
- Script the standard installer - the standard Remote Access installer can be instructed to install silently by passing in parameters when the installer is run. As a minimum the parameters should include:
/S "/NAME=name" "/HOST=server url"
where /S instructs the installer to install silently, name is the name of the machine that will appear in the Access tab, and server url is the complete URL of the SimpleHelp server to register with. For example, the command:
Remote Access-windows32-online.exe /S /NAME=AUTODETECT "/HOST=http://test.simplehelp.com"
would invoke the Windows installer to silently install the service. The service would autodetect the name to use, and will register with the SimpleHelp server running at http://test.simplehelp.com
Silent Uninstallation
The Remote Access Service can be silently uninstalled and removed from a system by passing in the uninstall parameter to any Remote Access Service installer or executable on the remote machine. For example, the command:
Remote Access-windows32-online.exe uninstall
would invoke the Windows installer to silently remove the existing Remote Access Service installation.