Webinar - From Ticket to Fix in One Click: SimpleDesk Pro and SimpleHelp 6.0

We're very pleased to announce an upcoming webinar covering the integration between SimpleHelp and SimpleDesk Pro. If your technicians regularly switch between a ticketing system, asset management platform and remote support tool to resolve a single request, this session is for you.

Join us to discover how SimpleDesk Pro brings tickets, devices, warranties and cloud costs together in one workspace, while SimpleHelp enables technicians to launch secure remote support sessions directly from a ticket.

Reserve your seat

What You’ll See

‍The Complete Picture on Every Ticket
Access linked devices, warranty information and live device status without leaving SimpleDesk Pro.
‍One-Click Remote Support
Launch attended or unattended SimpleHelp sessions directly from a ticket, with support for Windows, macOS and Linux.
‍What’s New in SimpleHelp 6.0
Explore the Cyana AI assistant, built-in security auditing and faster remote control.
‍A Portal with Your Branding
Discover white-label self-service portals, status pages and cloud cost billing for your clients.
‍Live Q&A
Bring your questions and learn how SimpleDesk Pro and SimpleHelp can work with your existing setup.

Who Should Attend

IT managers, MSP owners, helpdesk leads and technicians looking to simplify their workflows, reduce tool switching and resolve issues faster.

Presenters

Antwune Gray
VP – IT Security and Services, NetX

George Christelis
Director, SimpleHelp

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