Bomgar alternative, at a price everyone can afford
The most important benefit of choosing SimpleHelp over Bomgar is price. SimpleHelp allows you to offer remote support to your customers, but at a fraction of the cost. The real question is not what benefit SimpleHelp has over Bomgar, but what benefit Bomgar has over SimpleHelp, and whether it is worth paying such a high premium.
SimpleHelp is licensed as a one off cost. You purchase a SimpleHelp server from us either by paying a one off cost or you can pay over a number of months to buy your license in easy to manage installments.
Rather than license per seat or per technician, we license on the basis of whether you want to use one session at a time, or an unlimited number. The more technicians you have and the more your company grows, the more astronomical the savings become.
server, not appliance
The next major benefit of running your own SimpleHelp server is that SimpleHelp is software you can install virtually anywhere. No need to worry about the hardware that we provide you with, where you are going to put it, where you can host it (if you can host it) and working out networking issues, because we don't provide you with hardware, we provide you with a server.
If you want to run SimpleHelp on a rented dedicated or virtual server, you can. If you want to run it on MacOS, Solaris, Linux, Windows, on an existing server you have set up or on a new server you control the purchase of, you can. The SimpleHelp server is designed to be extremely efficient and scalable. The resources it needs to run are minimal meaning you can host your SimpleHelp server on even the lowest priced virtual server with excellent results.
When you buy Word Processing software it doesn't come complete with a Desktop PC, and it if did would you be happy to pay the premium for it?
With SimpleHelp, you have complete control over what you are running, what you are running it on, and where you are running it.
simplehelp, a proven technology
People often look to companies like Bomgar to provide them with a service because they believe that, the higher the price, the better the solution. We offer a full featured trial you can download and start using today so you can decide for yourself.
And if you're still not sure, take a look at our customer comments, or watch this independant review from respected software site Butterscotch.com (operated by even more respected software download site Tucows.com):
find out more...
To find out more, why not take a look at our overview.